The system of performance assessment allows to increase its effectiveness. This applies both to a single organization and to society as a whole. In many ways, the assessment of activity depends on the behavior of the person who carries it out.
It can be both effective and ineffective, which affects the success of the work. For example, in trading activities, sales growth can be considered a positive result, and in managerial activities - coordinated and organized work of the entire team.
What is the evaluation criterion?
But in order to assess the quality of the activity of any employee, it is necessary to find out by what criteria the assessment will be made. What is the criterion? In the language of terms, this is a characteristic of a particular activity, which, according to experts, constitutes a kind of “standard”. To achieve the goals of both the individual and the entire organization, this standard must be achieved.
Classification of assessment criteria
What is the criterion, we found out, now we will try to figure out on what grounds they are grouped. Depending on the breadth of the scope of activity, highly specialized and corporate criteria are distinguished. If the latter should correspond to all employees or members of the company, without exception, specialized ones are important only for a certain occupation or a specific workplace.
According to the subject of evaluation, quantitative and qualitative criteria are distinguished. What is a quantitative criterion? Its significance is very clear: according to the results achieved, it is possible to judge the timeliness and scope of the implementation of the tasks. Qualitative criteria are somewhat more complicated. These include, first of all, the quality of the work done, which is often more important than the quantity. Also, the quality indicators include the individual characteristics of the employee, determined using special tests, scales, questionnaires. Sociability, initiative, emotional stability will be of great importance for the successful achievement of the set results.
Analysis Criteria: A Side View
You can often hear that the most reliable information is provided by objective evaluation criteria. They exist in almost any activity in the form of standards, norms, and average indicators of labor productivity. But sometimes achievements are evaluated and subjective. What is a criterion of this kind? This is an assessment indicator based on authoritative opinion “from the outside”. For example, the correct behavior of an employee can be assessed using the subjective opinion of his colleagues or direct management.
Finally, the criteria are divided into simple and integral. Using the same subjective indicators mentioned above, you can get information about the quality of work of any employee, about his behavior in the team, the level of conflict, or other characteristics. Such criteria are considered simple. If information on various aspects of activity is combined in one indicator, we can talk about integrated assessment. In other words, the integral criterion is a collection of simple ones.
