Water is one of the natural resources that is essential for man to survive. Today, civilization has everything necessary for a comfortable and cozy life. But what to do if you turned off the water, where to call? Unfortunately, these questions are increasingly arising among residents of Russia. Consider the problem as detailed as possible and define the utility services that are responsible for solving the problem of providing the population with water.
Shut off hot water
If something does not work in the house, it always causes stress and sometimes even anger. Most often, people blame the companies responsible for the supply of water. However, there are reasonable reasons for its disconnection. For example, hot service can be stopped in such cases:
- reconstruction of the heating system;
- repair or maintenance;
- replacement of equipment.
Before looking for where to call if the hot water has been turned off, remember: this is often caused by the need for planned technical work before the start of the heating period. After all, it is very important that with the onset of cold weather the equipment work stably, without causing unrest for the general condition. It is important for those who are responsible for supplying hot water to check everything thoroughly and timely repair existing damage or replace inoperative parts.
It is worth noting that these works are planned. They are carried out regularly in the summer, as in the warm season it is somewhat easier to do without hot water. The time period set by the authorities usually does not exceed a period of three weeks. If there is no water for much longer, it should be clarified for what reason and when the supply will be restored.
Action plan
Before running in a panic and sending angry complaints, let's find out where to call if the hot water is turned off.
First of all, it’s enough to contact the HOA (partnership of homeowners) or the company that manages the maintenance of your home.
In the first case, the phone number can be obtained from the head of the partnership (chairman). He will provide detailed information. In the other case, the contacts can be found on the receipts that you regularly pay.
Another option is to call the emergency dispatch service. Their data is sometimes in a conspicuous place at the entrance or in it.
Sometimes we don’t know where to call if we turned off the water. To do this, you can visit the management company and get the necessary information.
There is a certain form of appeal in the company. The dispatcher must record your call, write down the name, reason, time and assign a unique number. In turn, he must also introduce himself and provide information. If she is not known to him, he will say that the reasons are established. In this case, you can make another call to Gorvodokanal.
Cold water shutdown
If the previous case can be understood and quite simple to survive, then everything is somewhat more complicated. Turning off cold water leads to its complete absence. Then there are more problems.
It is especially sad when everything happens suddenly, without prior warning. And this can happen to everyone. Therefore, you should know where to call if you turned off the cold water. You need to keep the telephone number of the management company that is responsible for providing this service.
According to the rules, tenants must be notified in writing of the upcoming operation and explain the reasons. Basically, there are two of them: non-payment or repair work. The latter include prevention, troubleshooting in the central network or inside the house itself.
A sudden outage leads to a mass of complaints to the management company. However, it is worth noting that there are times when work can be carried out without warning. For example, an unforeseen breakdown, natural disaster, any threat of the full operation of the network.
What do we do?
So, if you turned off the water, where to call first thing? As in the previous case, you must know in advance the phone numbers of the management company and the emergency dispatch service. It is they who record the fact of the appeal and can provide the information they know.
Many face daily shutdowns of cold water at night. If you are concerned about this problem, be sure to check out why this is happening. In the documentary acts on the provision of services it is written that cold water must be supplied continuously throughout the year.
However, there are conditions for how long it can be interrupted:
- border - eight hours per month (total);
- maximum four hours continuously in case of emergency.
It is worth noting that there are certain penalties. Each exceeding limit hour of shutdown is paid lower. For a detailed acquaintance, it is worth checking with the management company.
Tula and Voronezh
Now you know where to call if you turned off the water. Tula today has common emergency dispatch numbers in the city: 47-20-34, 47-20-37.
In addition, you can contact an organization such as Tuleateploset, which is located on Karl Marx Street, 28. Phone number: 42-53-23.
Another option is Gorvodokanal. Organization address: 8. Demidovskaya dam street, 8. Dispatch phone number: 79-35-57.
Do you live in another city? Then let's find out where to call if the water is turned off. Voronezh, like the previous representative, has its own emergency service. It is located on 108 Peshestraletskaya Street. You can call 258-25-63 or write to them at: ksm-
Voronezh Vodokanal is located at Studencheskaya Street 15. Their number is 252-06-44.
Kazan and Krasnoyarsk
The emergency dispatch service is the first answer to the question of where to call if the water is turned off. Krasnoyarsk offers several options. The first - district services: central - 005 (you should wait for the response of the dispatcher); October and Railway - 244-44-44; Soviet - 224-13-65; Leninsky, Kirovsky and Sverdlovsky - 276-12-12; Sunny - 225-49-03. For calls from a mobile, you need to add the code 391 in front of the number. If the question is about hot water, you can contact the heating system by phone 264-18-62.
How are things with other cities? Where to call if the water is turned off? Kazan, like the rest of the settlements of our country, is not distinguished by a variety of options. Here, citizens can go directly to the water utility, which is located at Tetsovskaya, house 1. Or call 570-72-21.
It is worth noting that the most convenient option for people living in large cities is to know the service number of their area. Here you can get the most complete information.
Capital
In order not to waste time and nerves, you always need to know where to call if the water is turned off. Moscow is a large city, where hot water and heating are supplied by MOEK. In case of problems or questions, you must contact the hotline that works around the clock: +7 (495) 662-50-50. The company’s office is located on Building 10. Efremova Street. You can send your questions and suggestions using the Internet mail to the address:
If problems arose with cold water, then you should look for the phone number of the water utility here. They are responsible for its submission. Or to the emergency dispatch service operating in your area.
